On the first of your 'gripes' I think that anyone who uses these TV shopping channels and buys something without checking the normal retail price is a fool.
On the second - I followed your link and it claims "Warning Type: Component Failure Detected
Condition Indicated: W.EBCAK.32"
A quick google on W.EBCAK.32 shows only one hit - you've guessed it - the ismycomputersafe.com site which found the 'fault'. I have declined to follow the click here to remove.