Password change and/or removal

  jack 14:12 26 Apr 2009

One of my flock has reinstalled his internet.
When his ISP calls for his password to log on- the word he has always used is rejected.
Likewise with his Email client.

What does he have to do to
A. retrieve the old word to make it work or
B. change it?

  interzone55 14:15 26 Apr 2009

Contact the ISP, which may be easier said than done when you don't have access to the net.

Just a thought though, when I signed up to O2 I got a letter with my password attached, maybe they've got that knocking around somewhere.

Also worth checking the caps lock

  jack 14:56 26 Apr 2009

His ISP is a 'John' - In Delhi ;-}
Meanwhile I have printed off
Tools/Options/Secuity in both FireFox and Thuderbird to play with.
Should keep him quiet for a bit.
So I'll tick it for now anyway

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Galaxy Note 8 vs iPhone X

Awful clip art from 1994 is being tweeted every hour by a bot

iPhone X vs Samsung Galaxy Note 8

Les meilleurs navigateurs internet 2017