My parents were "talked" into buying a bed by one of these salesmen.
Must sign today in order to get NHS to pay £4000 towards cost.
Yes there is a 7 day cooling off period to get a written letter to them to cancel, However Can't cancel when in receipt of the goods.
The FASTEST delivery service I've ever seen, sign in afternoon, phone to confirm delivery the next morning, delivery on the 3rd day.
**** the deposit cheque hasn't even had time to clear yet! But they want the balance on delivery.
Could use some choice words but the FE would delete thread also don't want to put the Forum in court.
Contract is all legal and above board but the Buyer doesn't even get time to get over the sales pitch before the whole things done and dusted and there is no going back. It appears you have bought something you don't really need for a price well above what you could have bought on High street if you had time to consider.
How do we protect our Elderly??? How do you cancel? How do you get your money back?
Unpacked, installed and tested by delivery men to get round that one.
Had a "nice chat" on the phone with the Sales manager tried to keep my cool. Told him to cancel got parent to confirm, as calls are recorded. He has recorded verbal contract accepting delivery date, therfore as he puts it confirming the signed form done by salesman on day of sale.
He phoned parents back hour later to put the pressure on, think he was a little suprised to get me answering again.
Here's me thinking cowboys rode horses, not sold beds!! Seriously I do hope, through all the legal channels, that you do get satisfaction and that your Parents do not get too traumatised over the whole sorry episode.