Heads Roll at T5

  ulrich 18:39 15 Apr 2008

Two have gone pushed or resigned? But I bet they get a bonus for job done.

  oresome 18:57 15 Apr 2008

How will the two dress it up on their CV's I wonder?

  Forum Editor 19:04 15 Apr 2008

is just the tip of a very big iceberg.

  zzzz999 20:05 15 Apr 2008

BAA mess up and they just stay quiet and let BA take the blame

  bremner 20:10 15 Apr 2008

BAA - perhaps not click here

  jack 20:11 15 Apr 2008

was surely the Firm the installed the luggage system
Then the BAA people who oversaw it [If BAA[ or their advisers] were the main contractors.
BA comes a very long way down the list of culprits except that they were in the firing line being the end user.

  bremner 20:31 15 Apr 2008

The baggage handling system worked, BA staff were insufficiently trained to deal with it.

Read the BBC piece and you can see why the two BA guys have been sacked/resigned/fallen on their swords.

BA appear to have simply failed to prepare their staff properly. It was widely reported that the baggage was arriving at the end of the belt, where BA staff were to load onto the carts to take to planes. One reason the baggage built up because the staff did not know the routes to planes. PPPPPPP

  laurie53 21:43 15 Apr 2008

I wonder what the severance package will be?

  GANDALF <|:-)> 23:44 15 Apr 2008

They deserved to get the sack. The half-witted, self-obsessed muppets on 'The Apprentice' have more business acumen which is not saying a lot.


  WhiteTruckMan 00:02 16 Apr 2008

are now refusing to insure for lost luggage if you travel through T5. They claim its an 'avoidable risk'.


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