We Apologize for the inconvenience caused to your web site services due to the our partner Data Center Outage problems. We are closely working with DC staff to resolve problems ASAP.
Data Center CEO Response: "Today at approximately 5:45 p.m., a transformer in our H1 data center in Houston caught fire, thus requiring us to take down all generators as instructed by the fire department. All servers are down. We are working with the fire department, with our facilities staff on site, to assess the situation.
We have also determined that no servers or client Data in the data center have been damaged. Nonetheless, they are down because power is out. Teams across the board are working to take appropriate action. "
After continues interactions with DC staff we are able to bring back 80% of our servers online and most of the customer websites working fine without any issues. Remaining servers will be back online in few hours. All our customers can reach us and open trouble tickets at click here
We will continue to keep you updated. Thanks for your cooperation and patience. Rupinder Singh , CEO, EHostPros.com