Excuse me?

  morddwyd 12:04 30 Oct 2009

"Sorry, can't access your account at this time. Please contact our on-line helpdesk 0500 ********"

Isn't that actually a telephone helpdesk?

  crosstrainer 12:08 30 Oct 2009

...Yep! But from a BT line, I think 0500 numbers are free.

  lotvic 12:13 30 Oct 2009

must be the telephone helpdesk that helps with on-line problems

  crosstrainer 12:15 30 Oct 2009

Or the help desk that helps the other help desk :))

  Fruit Bat /\0/\ 12:38 30 Oct 2009

Of course its "online" as they will be using VOIP so you can talk to those nice people in India.


  Pineman100 18:06 30 Oct 2009

I wonder whether they have an online helpdesk that deals with telephone problems?

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