Ebay Changes Step in the right direction

  charmingman 10:40 18 Jun 2008

Just thought i would let you all know this ive just been emailed this from Ebay:

Hello **** ********

We'd like to let you know about some new steps we're taking to help prevent fraudulent unauthorised activity on eBay accounts.

Later this summer, we'll begin checking the computer you use to list an item to see whether it's one of the computers you regularly use. If you list an item using a different computer (e.g. at a friend's house, in a hotel, at the library), we'll ask you to confirm that it's really you listing the item.

Confirming your identity is easy. We'll make an automated call to one of the phone numbers on your account - you can choose which one. If you can't receive a call at one of those numbers, you'll be able to add another number by answering your secret question, or verify your identity with us in Live Chat.

Please take a minute to update your contact information.

You should always keep the telephone number on your account up to date so that eBay and your trading partners can get in touch with you. If you have a mobile phone, we strongly encourage you to add this as a secondary phone number so that you can confirm your identity when you're away from one of your usual computers.

  Quickbeam 10:52 18 Jun 2008

Another reason for this might be to see if your items get 'bid-up' by yourself on your own computer... it happens a lot:)

  spuds 13:03 18 Jun 2008

As a daily user of eBay, and I usually receive advanced information from eBay and PayPal, but I don't seem to have received the above mentioned email. If it wasn't addressed to a verified named individual, then I would perhaps treat it as a scam.

As for going in the right direction, eBay and PayPal have made or are going to make some changes in the very near future. One recent modification as been to the postage discount arrangement. Previously this could be done via a simple link, now you have to contact the seller direct for any later adjustment. A feedback that I have received, is that some buyers are beginning to think that the seller is cheating on them, by not giving an instant discount on the original invoice.

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