A balance transfer TO your card. That means someone tried to put money into your credit card account is that right? Can this be some sort of fraud where someone gives you money? Surely the most likely explanation is it was a mistake and they tried to put money into the wrong account? Or am I missing the point and they had your CC details and that was the worrying aspect.
My wife got a text message the other day from her bank asking her to telephone them on the usual number.
After the usual identity checks they asked if she'd just tried to top up her mobile using carphone warehouse's website using her visa card, to which she responded in the negative. They told her to cut up her credit card and that there was another coming in the post.
The failed transaction, the text message and the phone call all happened with 1/2 an hour. I do like First Direct, they're very efficient.
btw we think the fraud happened at MK One (cheap ladies clothes shop) because that's the only place she's used her card that doesn't have chip & pin, watch out when using shops that still have swipe machines...
" I do like First Direct, they're very efficient." I shall second that. I have a current, savings, ISA and Credit card account with them for over the past 7 years or so and they are really good. I especially like when they send sms text every day whenever there is activity on any of the accounts. Also that someone in the UK is available to speak 24/7, that really helps.
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