Compulsory Broadband ?

  mattij70 02:33 27 Jun 2005

I live on a fairly new housing estate (4 years old).

Only BT provide a line to my house (no cable).

I currently have dial-up access via NTL which I have to say has been excellent. I want their Broadband deal tied in with my telephone usage (£25.99 deal).

NTL advise I can't have Broadband because the line quality wouldn't be good enough as I am too far from my Broadband enabled exchange. I have checked with BT and they advise my line could cope with 512k and 1mb line. NTL advise that the problems lies with BT and that I should speak to them. I have tried alternative broadband companies but they advise I can't have broadband but BT still advise I can. Considering they install the line to my house I am inclined to believe BT but I don't want to be forced into having Broadband from BT as they don't offer the best deal for me.


  Forum Editor 13:10 27 Jun 2005

that you have little choice here. BT are the only company offering you a broadband service, and as they are the owners of the network I would be inclined to believe them, as you say.

If NTL can't offer you a service that's that - you have two choices:

1. Stay with NTL dial-up

2. Go with BT broadband

I know what I would do.

  spuds 17:00 27 Jun 2005

Run an exchange test click here

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