Car Insurance use a solicitor instead?

  al's left peg 21:50 11 May 2013

Hi Guys,

I have a question which I would be interested to know if anybody has any experience of.

I have heard an advert on the radio whilst driving my car to and from work lately which goes along the lines of this.

" If you have an accident call (name of solicitor/legal firm) before you call your insurance company, and you won't lose your no claims discount" "We will deal with your insurance company for you and settle your claim for you"

How does this work? I thought you had to use your insurance company in the event of a claim, and their dedicated claims department. How would a solicitor differ from your insurance company, and how would this affect your relationship with your insurance company and seeking insurance in the future?

I have not any reason to make a claim, I just wondered what this way of using solicitors would benefit the motorist, rather than using the insurance company?

  bumpkin 22:37 11 May 2013

Just another con I would imagine.

  Quickbeam 07:10 12 May 2013

Don't. Use your own insurance company, that what you pay for.

You can easily find claims being unsettled for 2 or 3 years after an incident leaving you without your due no claims bonus being applied in the meantime.

  Taff™ 07:28 12 May 2013

I can see a very good reason for involving a solicitor. Very often, certainly it happened to me, an accident involving two vehicles with each driver claiming they were not at fault is settled between the insurance companies on a "Knock for Knock" basis. Both drivers lose their no claims bonus which probably suits the insurance companies!

Of course, anyone who goes to a solicitor is probably going to be asked if they suffered whiplash or other injuries. Now that's a well known angle for them on a no win no fee basis!

  Quickbeam 07:35 12 May 2013

Don't. Your own insurance company has a legal department to serve your own and their own interests. A third party legal leech has it's own interests at heart.

Don't think for a minute that any bump claims don't come to the attention of your insurer if someone wants to make money, your insurer will know about it.

If you've suffered any injury your own insurance will deal with your interests for you.

  Quickbeam 07:36 12 May 2013

There are no free lunches with insurance claims...

  morddwyd 07:46 12 May 2013

I think in these cases the claim chasers will be working on your behalf with your own insurance company, rather than the other party's, to ensure you don't lose your NCD on the knock for knock agreement already referred to.

Most insurance policies have small print insisting that the actual claim is handled only by them.

  Quickbeam 07:49 12 May 2013

And if you are the innocent party, it's now cost effective to fit an in car video recorder for providing evidence to your insurer.

I've been running one for a few years now and wouldn't not have it. In my case it's paid for itself on what would have been knock for knock settlements.

  Quickbeam 07:54 12 May 2013

"in these cases the claim chasers will be working on your behalf with your own insurance company,"

As does the other parties solicitor. So who pays the piper?

  fourm member 09:16 12 May 2013


I've always understood that it was a no CLAIMS discount. In other words, it didn't matter which insurer ended up paying you'd made a claim so you lost your discount.

I believe that some policies are now no payout discount rather than no claims it is one of the things to watch.

I also think there have been policies that removed the discount if you'd claimed directly on the third party, assuming they found out about it.

  spuds 17:04 12 May 2013

Wasn't some insurance companies found to be selling on customer's information to solicitor's and claims companies, after an accident had been reported?.

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