Cabinet Office to curb expensive department phone charges

  TopCat® 15:05 27 Dec 2013
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Answered

This move by the Cabinet Office is long overdue in my estimation. Perhaps it could or should be extended out to NHS hospitals and surgeries as well. What say you?TC.

dial here

  bumpkin 17:23 27 Dec 2013

It should never have been introduced in the first place so now they want to look good by stopping it.

  Mr Mistoffelees 09:43 28 Dec 2013

To put it bluntly, about bloody time.

  johndrew 10:07 28 Dec 2013

They need to consider 0900, Directory Enquiries and the speaking clock as well. Getting rid of these may even aid in productivity.

The next action should be to block all access to the internet on office computers to prevent staff busily booking holidays, playing bingo and similar instead of working.

  spuds 10:44 28 Dec 2013

There was a Select Committee hearing recently on the administration of student loans. Concerns were aired about the way student's had to communicate, and one was about premium line costs and the poor set-up. One MP put it akin to a student losing a daily meal, while attempting to communicate with the relevant body. Apparently this will or may change to more favourable cost effective ways in the New Year?.

  fourm member 12:19 28 Dec 2013

And, of course, we'll all happily accept the increase in taxes to pay for this change.

To be clear, I agree that these numbers should not be used for essential services where there is no alternative but I think there is a danger that services that should be paid for will get swept up in the change.

These facilities have to be paid for by someone and, sometimes, that someone is the person using the service.

  bremner 13:09 28 Dec 2013

"The next action should be to block all access to the internet on office computers to prevent staff busily booking holidays, playing bingo and similar instead of working."

In the public sector/ government offices I have and still do work in, access to webmail, social media, dating, pornographic and gambling sites is totally blocked. You can view shopping and travel but cannot make any purchases as https site access is blocked.

  johndrew 10:27 29 Dec 2013

"You can view shopping and travel but cannot make any purchases as https site access is blocked."

Is this part of what the public sector/ government employees are paid to do? If not then such use should be considered a major discipline breach and punished accordingly.

  bremner 20:21 29 Dec 2013
Answer

You are quite correct it is considered a major breach and can result in discipline unless it is done in ones breaktime.

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