ZoneAlarm Problem HELP!!

  zonker91 16:47 21 Dec 2005
Locked

Whenever I shut down the ZoneAlarm Firewall I get this error message...

VSMON has performed an illegal operation and needs to be shut down.

When I click the Details button, this appears:

VSMON caused an invalid page fault in
module KERNEL32.DLL at 0167:bff766b5.
Registers:
EAX=02580070 CS=0167 EIP=bff766b5 EFLGS=00010246
EBX=00000000 SS=016f ESP=02580000 EBP=02580008
ECX=ffffffff DS=016f ESI=039f64d0 FS=47f7
EDX=81790d58 ES=016f EDI=02580070 GS=0000
Bytes at CS:EIP:
6a 00 68 14 00 2a 00 e8 13 ad ff ff 8b 55 08 8f
Stack dump:
02580070 00000000 02580140 bff767f1 02580070 02580140 00000010 00000074 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000


Then I reinstalled the zonealarm firewall thinking it was a installation problem. Unfortunately, this error message came up while shutting down the firewall:

ZLCLIENT caused an invalid page fault in
module KERNEL32.DLL at 0167:bff766b5.
Registers:
EAX=016b0070 CS=0167 EIP=bff766b5 EFLGS=00010246
EBX=00000000 SS=016f ESP=016b0000 EBP=016b0008
ECX=ffffffff DS=016f ESI=03c164d0 FS=4a87
EDX=817899e8 ES=016f EDI=016b0070 GS=0000
Bytes at CS:EIP:
6a 00 68 14 00 2a 00 e8 13 ad ff ff 8b 55 08 8f
Stack dump:
016b0070 00000000 016b0140 bff767f1 016b0070 016b0140 00000010 00000074 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000


Can anyone help me?

I am using Windows 98 SE, have a 500MHz processor and 128 MB or RAM. (If that will help).

  Gongoozler 17:04 21 Dec 2005

A similar problem is discussed in this forum click here

  Ivor_Monkey 17:10 21 Dec 2005

Nothing specific, but the following provides some tips, including scandisk, on dealing with an invalid page fault. click here

My other small pice of advice would be to get rid of zonealarm and use sygate. If you decide to do that , make sure that you uninstall ZA properly, coz it can cause massive trouble.

  zonker91 03:10 22 Dec 2005

Right Ivor_Monkey unfortunately for some reason only known to my computer it wont let me Defrag or run Scandisk...it just hangs and stops responding...i think its harddrive failure but i cant replace the harddrive anytime soon (I've been living with this problem for about 2 years now). Sygate does not seem to provide as much protection as ZoneAlarm which is why i replaced it with Zonealarm.

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