ZoneAlarm installation problem

  Tycho 14:20 15 Feb 2009
Locked

While I was installing ZA on a PC that I have just acquired there was a power cut. The installation failed, of course, now I can't get it going again.

I have uninstalled whatever I got up to.

What I have been doing is to download and run the file zaSetup_en. Double clicking on this tries to start another download and I have tried both of the options: "download only" and "download and run". Both of these throw up this error:

Installation failed.
Downloaded file is not ZoneAlarm installation.
URL:'click here'

Where should I go from here?

Tycho

  bretsky 18:17 15 Feb 2009

I would first get rid/clear/delete the zone alarm setup file you have and delete any traces of the program on your pc, look in c\windows\system32\zonelabs and delete this folder then

click here

and save to your desktop first, then run the exe file from there.

bretsky ;0)

  Tycho 16:48 05 Mar 2009

That worked a treat, thanks

T

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