Zonealarm install problem

  Colditz 20:42 27 Aug 2006

I have been trying to install zonealarm
but it seems to hang for a while then it comes up with a box saying

Setup is unable to log into the truevector service.
Install cannot continue without logging into the
truevector service.

Please use the service manager to shut down the
truevector service and then restart the installer program.

Does anyone know what i have to do

  Stuartli 21:03 27 Aug 2006

Go to Run>type in "services.msc" without the quotes and scroll down to the Truevector service.

It's set at Automatic on my system and I download and install ZoneAlarm without difficulty.

Right click on the Truevector Internet line>click on its Properties and reset to the required configuration.

  Colditz 21:16 27 Aug 2006

Thabks stuartli but truevector does not appear to be in there.

Anymore ideas

  Stuartli 21:38 27 Aug 2006

Well it is required by ZoneAlarm (as this link confirms click here).

See the postings towards the end of this link:

click here


click here

click here

  Colditz 20:30 28 Aug 2006

Solved the problem in the end. Thanks for your help all. If anyone else has this problem and search's for a solution in the helproom, here is a link to the answer

click here

  Stuartli 23:44 28 Aug 2006

So what kind of "Nasty Bugs" did you have "crawling about" in your computer?

As far as the other advice is concerned, I've had no problems using FreshDownload to download the latest ZA versions.

  dogbreath1 07:21 29 Aug 2006

Thanks for that. I use ZA. Bookmarked for future reference.

  bretsky 13:21 29 Aug 2006


  Colditz 14:33 29 Aug 2006

No nasty bugs .It turned out that when i had uninstalled zonealarm previously it was not good enough for a reinstallation so had to go through that list to get rid of all aspects of zonealarm and hey presto after three days of trying to install it worked.
Thanks again

  howard63 21:53 29 Aug 2006

bookmarked - son in law had same message this evening

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