Jak_1 00:18 26 Sep 2006

A family member decided to try and install zonealarm pro over zonealarm free on my pc, the instalation failed. Subsequently problems occured, true vector problems froze za and blocked all internet access. family member then deleted za but not by add/delete programs from the control panel!!! Now I find that I can not re-install za free as it asks for zpy.dll which can not be found. Subsequent removal via add/delete to clear all za files has not helped and re-install fails. Any help would be appreciated.

  skidzy 00:22 26 Sep 2006
  Jak_1 00:24 26 Sep 2006

many thanks, appreciated.

  skidzy 00:26 26 Sep 2006

Glad to be of help Jak_1
good luck.

  Jak_1 00:47 26 Sep 2006

That helped, solved that prob thanks, now it says 'Setup is unable to log into the TrueVector service. Install cannot continue without logging into the TrueVector service.
Please use service manager to shutdown the TrueVector service and re-start the instalation.

I have looked in task manager and cannot see TrueVector service listed.

Who said computing was easy, lol.

  robgf 01:12 26 Sep 2006

TrueVector is a service, so isn't listed in the Task Manager.
Go to Start -- Run, type services.msc in the box and press ok.
You will find TrueVector listed, you should be able to stop it there. (right click and select properties for more options)

Rob. :)

  Jak_1 01:14 26 Sep 2006


  Jak_1 01:27 26 Sep 2006

Hm! not listed. Have setup kerio in the meantime.

  Jak_1 14:04 26 Sep 2006


  VoG II 14:08 26 Sep 2006

Try click here to remove all traces

  Jak_1 14:39 26 Sep 2006

many thanks, I will have a go at that later.

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