I recently installed Zone Alarm as a firewall. Now every time I try to connect to the new, the homepage fails to load. There are no messages at all. When I shut down ZA, the page loads immediately. Norton is still running and there are no problems with that.
double click the zone alarm icon and go to program control, select programs and look for the entry for your web browser (IE etc) make sure there is a green tick in the access column for both trusted and internet (if its a question mark or a red cross click and change to the green tick) ...alB
You may get away with ZA and Norton firewalls ruuning at the same time but I wouldn't have thought that you need both. Someone who knows more than me may advise you on this later but I'm aware as GuZ><Or says that there can be conflicts.
Mine is set at HIGH for internet zone and MEDIUM for trusted zone, I think these are the default settings, try yours at these settings and see if you can access the net, even at medium on both I think you should be protected, I'm sure somebody will let us know if that's not the case...alB
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