Zone Alarm v 5.5 !!

  iangower 19:25 13 Nov 2004

When I istalled the update of Zone Alarm to
v 5.5.062 and tried to connect to the internet I got BSOD (Blue Screen of Death) and the computer crashed, after unistalling ZA 5.5 and reinstalling V 5.1 all was well again.....
Anyone else had this happen ????

  rawprawn 20:50 13 Nov 2004

I bought ZA Security Suite and when I tried to back up I got the BSOD. I have contacted ZA but had no reply so far. My free ZA 5.5.062 runs OK. I know this is not the same but I am beginning to wonder just what is happening. When I get a response if it is connected I will let you know.

  keith-236785 21:32 13 Nov 2004

if your computer connects through a router, check your ip address as mine changed on my client computer after the zone alarm update, i struggled to connect and had just about given up when i checked the ip address and found it had changed.

if your router is set using static ip addresses or requires the exact ip address then it might just be a simple task of changing the ip address back to what it was (or changing the router settings)

good luck

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