Zone Alarm Update Issue with Outlook

  marcbryant 09:14 02 Apr 2007
Locked

I have just installed the new update for ZA and now I can't open Outlook. The ZA security suite junk mail and anti-fraud filter splach screen appears and then another window saying that Outlook has encountered a problem pops up. The program then shuts down. It was all fine before the update.
I run office 2000 with windows XP.

Can anybody help?

Cheers

  BRYNIT 09:24 02 Apr 2007

Try disabling the ZA junk mail filter


To remove Zone Alarm Junk mail.
Open Outlook go to tools click on the others tab/advanced options/COM add-ins and remove the tick from Mailbuddy Outlook add-in or select and click on remove. You can now remove the Zone Alarm folders from Outlook.

  SURVEY 09:28 02 Apr 2007

Marcbryant - see my recent posting of yesterday and today. I had exactly the same problem and it messed up my computer. Are we all likely to get an apology from the Zonealarm people?

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