Zone Alarm problem

  Ray5776 20:25 29 Aug 2009

Hi everyone, I keep getting a message from Zone Alarm saying important update is required but I can`t do this as I get a package not allowed message.


  johnnyrocker 20:26 29 Aug 2009

firewall settings? what os etc?


  Ray5776 20:42 29 Aug 2009

Firewall was set to high, though I don`t see why it would want to block itself.
Changed to medium.
Using XP pro O/S

  Sea Urchin 23:15 29 Aug 2009

Is this the ZoneAlarm Firewall (only) or the ZoneAlarm Security Suite?

  Ray5776 17:20 30 Aug 2009

Firewall set to medium now.
Message says "this patch package cannot be opened,contact the vendor to verify that this is a valid Windows patch package>
Baffled now.


  Sea Urchin 17:26 30 Aug 2009

You haven't answered my previous question, so it makes it difficult to try and help. Is this supposedly an update for ZoneAlarm?

  Ray5776 17:33 30 Aug 2009

Thanks Sea
Yes it is an update for ZoneAlarm but when I try to load it I get the message as described in last posting.


  Sea Urchin 17:35 30 Aug 2009

So back to my original question - is this the ZA Firewall or the Security Suite?

  Ray5776 17:54 30 Aug 2009

Security Suite free version.


  Ray5776 18:24 30 Aug 2009

You just go round and round in circles, trying to get you to buy something or have a free 15day trial.

  Sea Urchin 18:35 30 Aug 2009

Maybe that's your problem - there is no free version of ZA Security Suite - it's a 15-day free trial and then you have to pay.

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