I have zone alarm pro installed Up to now I have had no problems but as from yesterday I cannot get onto any web sites., but when I shut down Zone alarm everythings o.k. I haven`t changed any settings and I can`t see what is wrong can anyone advise me as to what the problem can be?
As long as you have got the key you just download - or preferably always keep a copy of the download in a folder with all your other downloads a text file with the product keys alongside them, that folder in a separate partition - enter the key at Overview - Product Info.
If you haven't got your product key use System restore to go back to when you had Pro installed --copy the product key--- and then come back to where you are now!!!!
Which version are you on. It should be 5 5 062 011
It is always worth saving the Zone Alarm updates to a file. I keep about the last 4 or 5 updates. Then whenever a new version starts looking like causing trouble - a fairly common occurrence - I revert to the previous version that was working OK. Inevitably the next update comes quite quickly and of course the problem no longer occurs.
The current version seems pretty stable. But Za can clash with AV (Norton especially) and Windows Updates. Did it start after all the XP updates of Feb9?