Yet another Adware problem

  Psiman 15:22 24 Jun 2005
Locked

My Son has a Mesh 266 Pentium 4 with up-to-date Norton Internet Security running WinXP Home. His PC ground to a halt when Norton AV identified a virus / trojan. After checking his machine I managed to identify 2 trojans (removed with NAV), numerous items of adware / malware plus the ‘about-blank homepage hijacker.

I installed and ran Ad-Aware, Spybot, CW Shredder and finally Adware-Away which removed the last of the debris the first three couldn’t (good programme).

The problem is he is left with the blue default desktop with a splash across it “You are infected…” etc (not true). This can’t be changed because three attributes in Display Properties have been removed, namely Themes, Desktop and Appearance. I assume these were corrupted in the registry during the hijack.

I would appreciate if anyone could advise on a quick fix for this without having to resort to editing the Registry. – Apologies for the long post and many thanks for any help.

  ACOLYTE 15:27 24 Jun 2005

You could try putting in the xp cd and then in the run box type sfc /Scannow this should check the files and replace any lost or corrupt ones,the only other thing is a system restore but doing that may get you your spyware back if its lurking in there.


HTH

  Psiman 15:42 24 Jun 2005

Thanks ACOLYTE, but I turned system restore off before removing the trojans for exactly the reason you state - they come back.

  Psiman 19:39 24 Jun 2005

^

  De Marcus 19:43 24 Jun 2005

Repair the installation.

  Fruit Bat /\0/\ 19:48 24 Jun 2005

Repair XP by replacing corrupt files
Type

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer. This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

  De Marcus 19:54 24 Jun 2005

You can always rely on the advice given by the non blood sucking type that is Fruit Bat /\0/\ :-)))

  Psiman 20:29 24 Jun 2005

Many thanks De Marcus and to Fruit Bat /\0/\ for the comprehensive reply. I'll green tick this now (such is my faith) although I will not get access to my son's PC until after the weekend for the cure.
Much appreciated, psiman.?

  ACOLYTE 21:21 24 Jun 2005

:(

  Psiman 22:04 24 Jun 2005

ACOLYTE - noted and my apologies. Your input was much appreciated. I shall use sfc /Scannow' soonest. Many thanks. psi.

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