XP word runtime error message

  antwan 19:35 23 Jun 2005

After 15 mins using word runtime error message appears. Clicking ok or red cross closes word back to desktop. Previous answer in forum not working, problem persists.

  mattyc_92 19:37 23 Jun 2005

What was the previous answer?

Have you tried re-installing Word/Office

  antwan 20:03 23 Jun 2005

previous answer was to run a search for normal.dot file and rename it abnormal.dot?. yes I've tried reinstalling word.

  mattyc_92 20:10 23 Jun 2005

What operating system are you running?

  antwan 20:26 23 Jun 2005

I'm running XP home with sp2.

  mattyc_92 20:32 23 Jun 2005

Is this problem existing in the other accounts (if you have made any?)

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