xp wont restart or shutdown..!?

  theDarkness 18:26 01 Oct 2008

im not sure what the cause is, as i havent installed anything new. possibly a missing service or something similar, but clicking on restart, log off or shutdown does nothing. Ive tried 'shutdown' and 'logoff' from the run command but the screen flashes with the black command box for 0.1 of a second and nothing happens.. ive also tried a scan but im virus free.. ? do i have no choice but to hold down the desktop power button to force a shutdown or is there anything else i could try? Thanks

  Halmer 18:33 01 Oct 2008

Can you not start it in safe mode and try a system restore?

  Halmer 18:34 01 Oct 2008

is that the very latest version of Zone Alarm has been causing similar issues.

  birdface 18:35 01 Oct 2008

press Ctrl Alt and Del at the same time takes you into taskManager and you can shut down from there.

  theDarkness 18:45 01 Oct 2008

i forgot to mention the task manager wont appear, nothing happens. i have no virus or firewall installed, as i had reinstalled xp and wasnt using the computer until today (im using a mobile on the net right now)

  theDarkness 18:46 01 Oct 2008

The only software installed is from pc advisor or bought software, so it cant be a virus if im not on the net!

  birdface 19:30 01 Oct 2008

Googled.it will give you something to look at until someone can help.click here=

  birdface 19:50 01 Oct 2008

51 on right might get your TaskManager back. click here

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