XP Serious Error

  ikle_pixie 14:05 26 Feb 2003
Locked

My collegue's computer seems to be having major problems.

When you've logged into a user (its XP Home) a windows error message comes up saying that it has recovered from a serious error.

Could this be a software confliction? I've tryed a system restore but doesnt seem to have helped?

Thanks

  powerless 14:12 26 Feb 2003

Could be software but also hardware.

Did this message just suddenly appear? Did he/she change anything on the computer add a device, install a new piece of software etc?

Usually when its recovered from an error it sends a error report to Microsoft and when its finished should direct you to an article about the error and with luck tell you about it and provide a solution.

Take a look at this click here

  AndySD 14:12 26 Feb 2003

Does it tell you an error message?

Have a look in the Admin Tools error log.

  hugh-265156 14:16 26 Feb 2003

i bought my pc about six monts ago and got this all the time sp1 sorted it.

  ikle_pixie 14:17 26 Feb 2003

Well, i asked and she said that they had installed quicken 3. Its doesnt show up in the add/remove window. Which im guessing means it isnt installed properly.

Also someone recently installed extra RAM....

  hugh-265156 14:29 26 Feb 2003

i added an extra 256

  Jane23 14:33 26 Feb 2003

I have been on the MS Website - it appears this is a bug. This message will appear when nothing is wrong. There is a download fix on the website.

  « Ravin » 14:33 26 Feb 2003

try running the comp without that module, if it's ok then maybe its a faulty module. or try reseating it.

  ikle_pixie 14:36 26 Feb 2003

can i have the link please Jane?

  hugh-265156 14:37 26 Feb 2003

LOL! sorry cant read

  Jane23 14:53 26 Feb 2003

Sorry I don't have the link - did it some time ago. Just went on to Microsoft website, Windows XP and found it in the downloads section. Hope this helps.

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