XP Remote Assistance

  justray 22:25 13 Sep 2003
Locked

My XP Remote Assistance keeps coming up with: connection could not be established because the remote host name could not be resolved. What the ........ ?

  scooby43 22:28 13 Sep 2003

are you using a firewall that maybe be blocking it or its not reaching the person you are trying to make connection with

  Lozzy 22:34 13 Sep 2003

Strong suggestion go into Control Panel>>Admin Tools and disable this function if you are not and/or never will be using remote Assistance..

  justray 15:43 14 Sep 2003

I am trying to get thro to someone to fix their machine, but Norton (2003) appears to be ok with it

  zebbydog 15:59 14 Sep 2003

In admin tools there are seven items how do you disable remote assistance. Zebby

Sorry for using this thread. cheers

  scooby43 21:48 15 Sep 2003

hm justray have you always had this problem with remote assitance just wondered?

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