XP Pro freezes at startup screen

  fritwash 21:30 18 Jun 2004

I have just tried to install XP Pro on a relations Packard Bell computer (PB 533), installation goes without a hitch until I get to the XP logo with the blue lines going across the screen, at this point the screen just freezes and nothing happens. On a reboot I can get to safe mode but that is all.

Any ideas please

  woodchip 21:55 18 Jun 2004

If you can get in with Safe Mode check MSCONFIG from the run box. Diagnostics

  woodchip 21:57 18 Jun 2004

It is more than likely hardware driver problem, so try removing all hardware that's not needed to setup WinXP, then put these back one by one.

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