A friends laptop with XP home keeps rebooting on startup, ie cant even get to logon screen. tried booting in safe mode but same thing. tried doing repair consul but it asks for administrator password which she hasnt got, its not the same as her logon password. Wondering if I can just reinstall XP without overwriting her data or is there another way.(silly girl hasnt backed up her work)
Your friend may have Blaster worm. To stop the PC from rebooting, this article may help. Click on Due to Blaster, my machine is constantly rebooting. How do I stop it long enough to install the patch? to read the answer.
I have been given a computer to fix xp reboots but not as far as logon screen and goes on in a continuous circle of rebooting but never finidshes loading windows. I think it has the blaster worm but will not fully load so unable to install any removal tools.
The only option I can find trawling the net is complete re install of xp