xp internet trouble

  scratch1011 14:25 05 Nov 2004

Hi all. This is a bit vague but a friend is having a little trouble getting on the net. Google loads up fine and the search turns up all the right stuff but when they click on a site they get a message saying something about the "browser not found" or something . They have tried loading in a new virus program but they can't get that to install either. Any ideas ?
thanks in advance .

  AndySD 14:38 05 Nov 2004

What is their operating system?

  scratch1011 14:50 05 Nov 2004

they have xp sorry this is vague but i have only been told over the phone

  AndySD 15:06 05 Nov 2004

Tell them to try using System Restore. But it sounds like a browser hijacker or spyware program is installed on the pc.

Tery getting them to use A2 click here or Adaware click here

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