XP collapse post broadband change

  subaru 18:08 24 Dec 2004

My friends very stable XP set up has suddenly developed the willies after changing to ntl broadband. It worked fine for a day with broadband, then on restarting the PC it wouldnt allow internet explorer, and even quite basic functions like search refused to work. My son did a system restore and things were fine again, but I gather on restarting again chaos has ensued.
Those nice chaps at ntl have said that the XP has degraded.........seems a bit of an extreme fall from grace??
Any bright ideas............Ive already suggested not turning the PC off ever again but this did not amuse apparently!!

  Technotiger 18:24 24 Dec 2004

Hi, sorry I can't offer any explanation for your pc woes - but, on Broadband a good Firewall and AntiVirus are essential - at least the free versions of Zone Alarm and AVG. It might be that if you do not have good protection you might have picked up a nasty :-( Cheers.

  rawprawn 18:24 24 Dec 2004

Try a System File Check, go to Start / Run / Type sfc /scannow ( Note the space between sfc and / ) you will need your XP Disc

  Technotiger 18:26 24 Dec 2004

ps..... XP degraded? I think those 'nice' chaps at ntl are trying to baffle you with science - their 'science'. Cheers.

  JIM 18:26 24 Dec 2004

Has your friends installed SP2 yet?

Would consider uninstall/reinstall of the isp software etc if your right about the windows xp systems restore putting system back on track again.

Have they ran/installed any spyware programs to check out there system? (plenty of links for cleanup and protection of a system on this forum)

  rawprawn 18:28 24 Dec 2004

Another thought, turn system restore off, reboot and do a scan with Escan click here to download. Don't forget to turn System restore back on when you have solved the problem.

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