XP boot problem

  brianmiller 21:18 11 Feb 2003

I am running XP Home with all the critical updates, including SP1, installed via automatic Windows Update. In last few days the boot process sticks on the black 'XP Home Edition' screen - the green 'thermometer' just stops. A hard reboot brings up the 'we apologise for the inconvenience but Windows did not start...etc' with 5 choices ranging from Safe mode to Last Good Configuration and Start Windows normally. Both these last two just usually take me back to the 'stuck' black screen but sometimes for no apparent reason it boots successfully. I have not installed any new hardware or software and Device Manager shows no problems. Any ideas? Thanks.

  jazzypop 21:36 11 Feb 2003

Check the Event Viewer logs. It is likely that there was a problem with the previous shutdown, and XP is restoring drivers / settings (even though it appears to have stalled).

Event Viewer will allow you to see what service / application is causing problems.

I have known fast systems to take a full 5 minutes to start up in this situation.

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