www.smile.co.uk I have trouble in accessing this

  jocko 14:58 03 May 2004
Locked

Does anybody else have trouble in accessing this banking website?? Cheers Paul Adams

  Old Shep 15:01 03 May 2004

I just accessed it but the name was longer click here

  mammak 15:03 03 May 2004

No problem here Jocko regards Mammmak.

  mikef. 15:40 03 May 2004

Have you got Java installed as a lot of financial sites require it to operate.

  anchor 15:45 03 May 2004

No problem here either.

  jocko 01:58 04 May 2004

I have a Java console but when I pressed the link I got a 404 error code. cheers Paul

  jakimo 02:03 04 May 2004

Are you loading it from your favorites list?

Smile advised me not to as it doesn't always locate on their site

  g0slp 07:16 04 May 2004

I don't use smile, but Mrs g0slp does. She has to disable pop-up blocking and (I think) ad blocking in our AV program (Norton) before the site will run. (Would ask her, but she's out at present).

Don't forget to reactivate the AV once you finish 'smiling'....

Hope this helps

Regards, Mark g0slp

  johnnyrocker 07:21 04 May 2004

any answer?

johnny,

  jocko 01:17 05 May 2004

Still no joy

  g0slp 07:01 05 May 2004

OK, it'll probably be another setting in IE which is stopping you. Try this link to their Troubleshooting page.

click here

If that doesn't help, either email them at the following addy;

[email protected]

- or give their Customer Services a call on 0870 600 0217 - they're (in our experience) quick, friendly and NOT ON A PREMIUM RATE PHONE LINE (although it is a National Rate number, but still cheaper than Premium). They should be able to sort things for you.

Alternatively post back here & I'll try & help further.

Regards, Mark g0slp

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