according to my symantec antivirus 2006 i have an infection of the worm [email protected] i have followed the instructions supplied with antivirus to manually delete it from the registry but can't find any of the listed alterations or additions that need to be deleted. has anyone else had this problem?....and if so, how did you deal with it?
therein lies the problem....they have detailed removal instructions showing which entries to delete in the registry but when i look in the locations required the entries aren't there but still the antivirus scan comes up with the worm again :(
thanks for that....i deleted the restore points and tried to remove the worm with Norton but still it remains. Norton are no help at all unless i ring their exorbitantly costly helpline pftttt any other ideas please?