I have windows xp pro and my anti virus (AVG),shows "padobot.e" worm detected but it will not or cannot remove it. When I boot up most of the programs freeze and I cannot access the internet. Someone told me that it is probably on the hard drive and cannot be removed so I should re-install windows. Is this right or is there a way of removing bearing in mind I cannot download anything from the net!
A slight variant on Pablothehat's recommendation which has worked for me with a similar worm is to switch off system restore, then run AVG, then switch system restore back on again when everything's running okay. AVG didn't delete my worm, but put it into a quarantine vault where I was able to manually delete it.