Word and XL docs close without saving- Please help?

  buel 12:30 28 Jul 2013
Locked
Answered

Hi, On my girlfriend's vista laptop, Word and XL docs seem to close without warning, usually when she has spent ages writing one without saving, please can i ask is there a way to stop this from happening? It doesn't even ask if she wants to save before closing.

Thank you in advance.

  northumbria61 13:24 28 Jul 2013

Check the Office button (top left of screen in Open Word doc.) - Save Tab - Check to see if Save AutoRecover information every -- mins is ticked.

One way to recover is described in this link which you may find useful How to Recover un-Saved MS Documents

  northumbria61 13:26 28 Jul 2013

Correction - click Office button then choose Word Options before choosing Save Tab

  buel 17:55 28 Jul 2013
Answer

Thank you so much.

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