When I try to open a second blank Word document I get message telling me 'Word cannot open the existing' and a square shape thing. It will not let me close this second blank document (doc 2), however, until I close Doc 1.
It recommends that I install SP2 but only after installing SP 1 which I have just done. Tried to then install the second service pack but for some reason it wont have it. Currently trying to find out why.
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