Word - problem when printing

  collinsc 09:13 01 Sep 2010
Locked

When i print a ocument there is about 2 inches of white space on every page, but when you do print preview it seems fine! any ideas?
thanks

  johndrew 09:18 01 Sep 2010

Check your paper size. Often the default paper is 'Letter' (a US standard) whereas you are likely to be using A4.

  collinsc 09:27 01 Sep 2010

Thanks, just checked, it is A4

  lotvic 09:46 01 Sep 2010

is the printer itself set to A4 as well?

  compumac 09:54 01 Sep 2010

collinsc
Where is the two inch space? What have you set the top and bottom margins to?

  collinsc 10:10 01 Sep 2010

hi

yes, printer is set to A4.

two inch space is at bottom of page. margins at top and bottom are 2.54cm.

  Woolwell 11:09 01 Sep 2010

Is this just with one document or does it happen with all documents?

  lotvic 11:18 01 Sep 2010

Is this a new printer or an old one that has suddenly started doing this?

  collinsc 11:19 01 Sep 2010

just the one! so it's something wrong with this one.

  Eric10 11:19 01 Sep 2010

Just to clarify; are you saying that the page size is set as A4 in Word under 'Page Layout, Size' as well as in your printer dialogue?
I ask because this is a classic example of what happens when Word sends a letter size page to an A4 printer.

  howard64 11:20 01 Sep 2010

try using wordpad - do you still get the white? If not find normal.dot and rename it normal.old. Restart and try again.

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