Word printing a mess! On screen document is fine

  Diemmess 18:24 05 Mar 2008
Locked

Whatever document I open looks fine until printed.

Tried copying to Wordpad, again looks OK but on printing --- spaces replaced with shifted characters and so on.

When using Word 97 this was cureable by deleting Normal.Dot

In Word 2000 I can't find Normal.dot to delete!

Panic! I need a decent printout for tomorrow am.

  VoG II 18:27 05 Mar 2008

If you are on Windows XP normal.dot is a hidden file so you'll need to search for hidden files and folders to find it.

  Technotiger 18:27 05 Mar 2008

Have you done a Search for Normal.dot?

  VoG II 18:31 05 Mar 2008

This may help as well click here

  Diemmess 18:39 05 Mar 2008

Yes thanks, I have searched all sorts and secret places. Nothing shows for normal.dot - this is the name I should be looking for isn't it?

  VoG II 18:40 05 Mar 2008

Yes, that's what you should be looking for and it definitely should exist.

  Technotiger 18:42 05 Mar 2008

Maybe if you have a look through this lot ... click here

  MAT ALAN 18:44 05 Mar 2008

click here

this may help...

  TonyV 19:11 05 Mar 2008

Just in case yours is in the same folder as my normal.dot, it is in C:/Docs & Settings/Your Name/Application Data/Microsoft/Templates

If you can see that tree, you should be able to find the rogue template. I'm talking of Word 2000 as well.

Cheers

TonyV

  rossgolf 19:13 05 Mar 2008

any one explain what this normal.dot is. i have herd it a couple of times and dont no what it is

  TonyV 19:23 05 Mar 2008

It's the blank document that comes up when opening a New document in Word and call for a blank document.

TonyV

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