Word and Excel Hang

  Ironside01 13:05 20 Sep 2009

When I try to open a document in either Excel or Word the application begins to open but then just hangs and freezes.

I have looked though the archives and have tried with no success the following.

1.Trying the earliest restore point
2.Changing the name of the data key using regedit - although I had the change the folder name as there were three files in it.
3.Inserting the original MS office disc (and sellecting-repair

Any other suggestions please?

  Audio~~Chip 14:08 20 Sep 2009

updates. You didnt mention which windows ?

  KremmenUK 14:20 20 Sep 2009

Assuming you have a recent edition, have you tried the Microsoft Office Diagnostics utility ?

  Ironside01 10:42 24 Sep 2009

Thanks Adio Chip and KremmenUK

I have tried both your suggestions and also uninstalled and reinstalled MS Office 2007 home version. The OS is Vista.

Does anybody please have any other suggestions?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Galaxy Note 8 vs iPhone X

Awful clip art from 1994 is being tweeted every hour by a bot

iPhone X vs Samsung Galaxy Note 8

Les meilleurs navigateurs internet 2017