Word email attachments wont open

  mikejd1972 23:51 06 Apr 2004


I use Windows Xp, IE6 and Outlook Express 6. I have discovered today that i cannot open an attachment in an email which opens in Microsoft Word, or is a Word attachment. This includes emails sent today and ones saved from the last couple of months (which I have never had a problem opening). When i try to open the attachment I get one of 2 messages - "windows cannot find "c:/documents and settings/michael/local settings/temporary internet files/content.IE5/YJYR2JYJ/file name"

or "The document name or path is not valid"

I had a look in Windows Explorer and the YJYR2JYJ folder is there.

What has caused this problem? how do i fix it because i receive a lot of work in this way. One way around it is if I save the attachment to Word I can open it then, but not ideal.

Thanks for any help!


  mikejd1972 00:20 07 Apr 2004

Solved the problem! Did a system restore to yesterday mornig and can now open the attachments, obviously something I did then in the past 24 hours!

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