Word Documents Very Slow to Open in XP Home

  bfoc 12:52 17 Mar 2003

Athlon 2400+ with 120Gig HD (8Mb buffer), 512Mb memory running XP Home, set up with 4 users, all unlimited use. Using Word 2000 to open existing documents.

In one user it is virtually instant, in another it takes about 30 seconds. It is not related to document size and even with both users 'current' one is till fast and the other very slow.
It also does not matter whether the document is on the desktop, in My Documents or even on a USB2 external hard drive the huge speed difference remains.

Any ideas?

  VoG™ 12:56 17 Mar 2003

One user's default document template NORMAL.DOT may have become corrupted. Try renaming the "slow" user's version to ABNORMAL.DOT

  bfoc 13:13 17 Mar 2003



Just got the new machine at the week-end and am still getting to grips with XP and the way it organises 'users'.

Thanks again, you've saved me hours of burrowing!


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