Thanks VoG. Unfortunately my pc running XP does not recognise winword / a. have tried recreating Normal.dot template and reinstalling Word all to no avail. Problem still persists. Any suggestions anyone?
It is almost certainly a corruption of the normal.dot. It does sound as though you are saving your documents as a template as well as a normal doc.
You can usually find the normal.dot by going to My Computer - Drive C - Documents and Settings - Click on the file with your user name - Application Data - Microsoft - Templates. Delete Normal and a new Normal.dot will be created when you start Word.
I had to do this a while ago. Could not understand why Search did not find normal.dot. Found that my new edition of XP had made Search go to default which is "not searching in hidden files or folders" and normal.dot is hidden. All OK now.
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