word 2003 file not available

  Colinp 10:09 12 Apr 2005

A friend of mine is trying to open some word files that he has previously created but gets the message "file is not available". Initially I thought that his normal.dot file had become corrupted so that was deleted, as recommended elsewhere on this forum, but the error message remains the same. Presumably an uninstall then reinstall would corect the problem but might not. Help please

  VoG II 10:13 12 Apr 2005

click here (possibly).

  Colinp 10:24 12 Apr 2005

Thanks VoG™. I don't know when I will see him next, but I had a sneaky feeling that a virus or other naughty might be at work. I will check with him, and advise that he puts on the usual anti this, that and the other stuff on.

Any more ideas please?

  Colinp 17:07 12 Apr 2005


  Colinp 00:28 13 Apr 2005

Friend decided to uninstall Mcafee from his computer. Files are now available. I don't know.

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