Trying to get Help,the Office Assistant shows Error, or sometimes a window titled System 32 appears. Have tried Detect and Repair but can't get anywhere with it. If I uninstall Word, will I be allowed to reinstall it?
This time I have just clicked Help and entered Smart Tags. I chose About Smart Tags and clicked Search. A window titled System 32 appeared. Closed it and tried again. Tis time nothing happened. Cannot replicate the original error message, but the office asst balloon said something short like " MS Word Help Error". That was all. Hope this helps
You may want to print this page to use as a reference when you are offline. Download the file from the Microsoft Office Tools on the Web site by clicking the Download link above and following the instructions in the dialog boxes. Double-click the WdHelp.exe program file on your hard disk to start the setup program. When prompted for a location for Updated Word 2002 Help Files, save this file to the Help folder in your Microsoft Office installation folder:
C:\Program Files\Microsoft Office\Office10\1033
When the installer asks if you want to overwrite the existing wdTOC10.CHM, click Yes. When the installer asks if you want to overwrite the existing wdow10.aw, click Yes.
Very sorry ,am afraid I'm getting tiresome. Got as far as prompt for a location and entered address as instructed. Got msg saying "This file does not exist. Do you want to create a new one?" Clicked Yes. Answer came "Cannot this file" Tried VoG's suggestion, same result. Incidently. found that address myself in first instance, but got nowhere. Tempted to invest in Word 2004 and cut my losses!
Assuming you have the original CD that come with the word package, put it in the CD Drive, and it should check your system and ask if you want to remove /add any items or repair. Select repair.This should cure it.
I tried everyone's advice with no suuccess. In desperation, I got rid of the Office Assistant. Result was that I got to Help in Word immediately. Not only that, but the Office Assistant and Help are now happily co-habiting! Incredible
This thread is now locked and can not be replied to.