Word 2000 problem

  Slowcoach 22:41 22 Jan 2003
Locked
  Slowcoach 22:41 22 Jan 2003

Help!!

I'm trying to start word and get the error message:

Windword has caused an error in WINWORD.EXE

Winword will now close.

I've tried re-booting but to no avail. and tried the MS help page but can't find a similar error.

  BigMoFoT 22:42 22 Jan 2003

Search for the file "Normal.dot" and delete it, the re-open Word

  VoG™ 22:46 22 Jan 2003

Exit Word. Do a search for NORMAL.DOT (there may be more than one. Rename all instances to ABNORMAL.DOT then restart Word.

If this does not work, please post back.

  VoG™ 22:47 22 Jan 2003

Belated snap!

  Slowcoach 22:58 22 Jan 2003

Won't let me delete the last normal.dot - the systems telling me I can't delete the file - access denied. The Source file may be in use.

????????????

  VoG™ 23:02 22 Jan 2003

Reboot and start in Safe Mode. Then do as above.

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