Word 2000 'hanging' problem

  Red Herring 18:28 10 Mar 2003

On launching Word (under Win 98 SE), the Word panel appears then the system hangs. CAD invokes the 'system busy' response. All other MS Office applications run fine. I have uninstalled then re-installed Word but the same problem persists. Any clues gratefully accepted.

  Lú-tzé 18:33 10 Mar 2003

Do a search for a file called normal.dot and delete it. It sounds as if the blank page template is corrupted.

  User-312386 18:34 10 Mar 2003

close all programmes "Ctrl Alt Delete"

Now start word if you can

now select Help tab in word, then select detect and repair(have your word disc to hand)

if that does not help a registry fix is needed

post back


  Red Herring 21:25 10 Mar 2003

Many thanks!

  Lú-tzé 22:00 10 Mar 2003

Red Herring - you're very welcome, it usually does work and is the first thing I recommend for word probs.

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