Won't open when clicked !

  Dmiles 08:31 10 Oct 2008
Locked

Example;
I open my mail and connect to an advert from Saverstore.
Up it comes with the usual boxes of things to buy .

I click on any one of them to to make a choice to view but nothing happens except the blue band across the top of the screen flashes light or dark whilst the button is pressed.

Any ideas please ?

  brundle 08:35 10 Oct 2008

More information; OS, email client, browser? Antivirus/firewall software? Are you clicking on links within an email or within a browser after having clicked on a link in an email....

  Dmiles 12:51 10 Oct 2008

Thank you for your help Brundle, I'll try to answer your questions.
As an example I opened my mail to find that you had kindly replied. I clicked on the http:www. etc
and my clicking didn't respond. I had to copy and paste the PCA address to raise the site.

Win XP Pro
Cable fastest.
PC is Hi-End throughout.
AVG v8Regcure/Ref F A/
F'wall etc M'soft. IE.
Machine totally clean.
Start up clean.
Use Ad-Aware/C?Cleaner/RegFirstAid/PCbooster/Ashampoo Opt/Auto Updates.

Hope this helps.

  brundle 01:31 11 Oct 2008

Sorry still not clear if you are using your browser to access email or an email client. Assuming email client; click here

  ened 06:24 11 Oct 2008

Have you recently tried installing something like Firefox and then reverted back to IE?

If so you need to go into IE -Tools-Internet OPtions-Programs and make sure it is set as Default.

  Dmiles 05:41 17 Oct 2008

It always surprises me that folks like me get the support from folks like you just because you like helping people. MANY MANY thanks.

I tried to solve my problems using all your advices given and more, went onto the Google too.

Studied the MS site as well and whatever I tried, I couldn't sort the problem.

However, I came across an update to IE version 7 and loaded it up.
All problems solved together with a few more that had been bugging me for months.

Again, my heartfelt thanks to all of you.

Derek Miles.

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