Won't go past initial desktop screen

  Michele_Agar 10:36 17 Apr 2013
Locked

As per the title. Looks as if everything is working fine but there is no internet connection and although the icons are all there none of them respond to mouse clicks. Several items are missing from the system tray - Norton 360 and printer for example so obviously some programmes aren't launching properly. I have gone into safe mode and used system restore to an earlier date and everything works fine then. Switch off and try to reboot and it's back to the original problem. Is it the registry, bad sector, start up programme faulty? I don't know where to start looking!

  Fruit Bat /\0/\ 11:02 17 Apr 2013

Operating system?

XP Vista W7 or W8?

  Michele_Agar 11:07 17 Apr 2013

I'm sorry, I should have said. It's Vista

  Fruit Bat /\0/\ 11:50 17 Apr 2013

type

sfc /scannow

in the search box let windows find and restore missing or corrupt windows files.

also i think you may need to run a disk check on your hard drive.

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