mooner48 12:52 26 Mar 2009

hi all, recently I rolled back to wmp10 cos i was having problems burning cds, now when wmp10 asks if i want to update and i agree it tries to install wmp11( which is already downloaded) and after the initialising is done ok it starts to instal but only runs for a minute or so and then stops.Eventually i get a message box telling me it wasn't installed but no explaination.This failed attempt to install wmp11 also knocks out wmp10 and i have to reinstall that.I'm using Xp with SP3 and have all the hotfixes and updates.
Can anyone please help in simple terms, thanks

  lotvic 23:22 26 Mar 2009

If you don't want wmp10 to update to wmp11 then don't agree to when it asks you.... that might stop it.

or have I completely misunderstood the problem?

  mooner48 01:16 27 Mar 2009

thanks, i would like to re-install wmp11,

  lotvic 20:44 27 Mar 2009

I can only suggest you do a fresh download of wmp11 from microsoft click here

worth looking at the readme first click here (microsoft)

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