Wireless router unable to connect to AOL

  Gozza53 22:51 03 Jan 2006
Locked

Just bought a Linksys WAG54GS wireless router and it seems to hit a loading problem when it tries to check the internet connection and an error message of 'unable to detect connection' appears. Router functions ok, Connection Protocol, and VPI/VCI settings are ok and I'm using my usual screen name and password. AOL say I must upgrade to GOLD from Silver but I can't help thinking this may not solve the connection problem. Anyone out there able to help please?

  pc dummy 19:55 03 Feb 2006

I have purchased a Linksys router and dongle for the PC to set up a wireless network. It first threw me that it told me to get the internet cable out of the pc and stick it into the slot of the router, of course with AOL broadband it is a modem on its own... don't know what to do, managed to install the router, don't know how, also can see the wireless connectivity between desktop and pc, but cannot see the network pcs at all and can only go online with the desktop.... who can help??????

  keewaa 20:23 03 Feb 2006

Read the following, particularly that the screen name is your full email address, and MTU needs adjusted in the router. Taken from the AOL help pages. What are the essential settings for connecting to AOL?

Connection Protocol: PPPoA
VPI: 0 Note that sometimes you will be asked for both figures together (VPI/VCI). In that instance, you enter them separated by a comma: 0,38
VCI: 38
Username: yourscreenname@aol.com
Password: youraolpassword

Please read these important guidelines about Screen Names and passwords used to configure a router to sign on to AOL.

Wireless Settings:
When configuring a wireless router, you may also be prompted for the following:

SSID: This is the 'name' of the router that you are using and is used by wireless adapters when they attempt to establish a connection.
WEP Key: The WEP (Wired Equivalent Privacy) key is the equivalent of a password on your router. Depending on your setup, it may be necessary to define one of these and ensure that any wireless adapters that connect to the router have the same key in their settings.
Network Type: There are a number of possible choices available here, but, if the option is available, you should choose Base Station.
MTU Setting: MTU (Maximum Transfer Unit) defines the largest data packet size you can transmit in one go across a network. The AOL network runs at an MTU of 1400. Many routers have inbuilt auto-configurations where the hardware identifies that the AOL traffic has an MTU of 1400 and dynamically adjusts. Alternatively you may have to manually change the MTU setting on the modem router. If the router hardware does not have this facility, the MTU setting can manually be changed on the computer to 1400.

You can change the MTU setting on your computer by using DrTCP. This is a free software utility that is a shortcut to editing your registry. This is available at: click here click here .
MRU Setting: MRU (Maximum Routing Unit) is required by some modem routers and should be set to the same value as the MTU of 1400.
MSS Setting: MSS (Maximum Segment Size) is required by some modem routers and dynamically adjusts the packet size to fit the MTU. It should be set to 1360.

Are there special requirements for the Screen Name I use to set up my home network?

Yes. The Screen Name you use for configuring your router to sign on to AOL must follow the following guidelines to avoid technical problems with your connection:

You must enter the full Screen Name in lower case
You must add @aol.com after the Screen Name
The Screen Name must not contain any spaces
The Screen Name must have General (18+) access in
AOL Parental Controls (Mature Teen, Young Teen and
Kids Only Screen Names will not work for a router connection)

For example, if your current Screen Name is: FTG and HL24 The router setup for this Screen Name should be: ftgandhl24@aol.com

We recommend that you create a new Screen Name for your router to connect to AOL. (If you use an existing Screen Name, then access AOL from a different location using that same Screen Name, your router will lose connection to the Internet.)

You can create a new Screen Name for this purpose at AOL Keyword:
Screen Names, making sure that it follows the above guidelines.


Setting up AOL to connect via a router on AOL 9.0

This article describes how to set up a router connection (using TCP/IP) on AOL version 9.0.

Step 1: Start AOL but do not sign on at this point. Instead, click Sign On Options on the AOL Sign-On screen.
Step 2: Click on Expert Setup.
Step 3: Click Add Location.
Step 4: Type a name for the location in the Location Name box -- for example, 'Router' -- then click Next.
Step 5: Choose Broadband (High-Speed, cable, DSL, or other ISP), then click Next.
Step 6: Tick Automatically reconnect me and ignore interruptions... then click Next.
Step 7: Select Automatic Connection, then click Next.
Step 8: Click Sign on to AOL now, then simply sign on to AOL as usual using any of your AOL Screen Names.


The next time you start the AOL software, you'll notice 'Router' (or whatever name you gave the location) is available as one of the options in the drop-down Location menu on the AOL Sign-On screen (see Step 1). This allows you to easily switch between using a router connection and a different connection (for example, a dial-up modem) if you wish.

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