well i had tried to connect it last night and i rebooted router and reinstalled software for laptop and it connected, but without any security but once i put on the security then it just kept on saying Assiging Netowork Address or somthing like that, then i disabled the network security and it does not work again.
The reason for your problem is that you have to set the security in the Router first, That's why you need it connected by Ethernet cable, after you set Encryption up then you can remove the cable reboot router after saving and it should then work.
PS after doing any changes in Router or software on Laptop you have to save, then switch computer and Router off. Reboot the Router, and when the lights stop flashing boot the computer.
You have to access the Router through a Web page, the number to put in the address bar should be in the instructions with the router
Ref: the free phone number did you remember input the number correctly.
I have phoned the the help line number today and eventually got through. It took several attempts due to other people phoning. Although I had to listen very carefully due to the accent the person at the other end was very helpful with my query.
If you are still having problems try the number again.
This thread is now locked and can not be replied to.